main screen is a graphical calendar displaying rooms,
dates and reservations. You can choose a daily, weekly
or monthly view.
There are three easy steps to adding a reservation.
While adding a reservation, you can conveniently select
a guest from the guest list or add a new guest. When
in the guest screens, you can modify all related guest
information including guest interests. When you are
done, you will automatically return to the reservation
you are adding.
With the click of a button, you can view the guest's
history to see what rooms, rates and dates (s)he has
occupied. Guest comments are automatically displayed
to let you know if there are any special considerations
for that guest.
To add a reservation click on the intersection of the
room and date you want to reserve or from the menu Choose
Creating a reservation is then a simple three step process.
Select the guest from the guest list or enter a new guest.
Verify with the guest, the address information and update
it instantly if it has changed. Change the arrival date
or number of nights and the departure date is automatically
calculated. Enter the number of guests for housekeeping
and for meals.
The room rate and meals are automatically filled in based
on the information entered at setup time. The rate is
based on the room selected, the season, package rate or
midweek and weekend rates. Select from a list of custom
discounts and choose the custom referral source.
You can change the rate, meals amount or season. The total
price including tax is automatically calculated.
You can confirm the reservation at this time by entering
a cash/check deposit or credit card information. If the
guest is a repeat guest and confirm by credit card is
selected, the credit card information for that guest is
automatically filled in. If you do not confirm, the reservation
will have a tentative status.
Enter any special instructions for this reservation.
When the reservation is complete, it will show on the
calendar and prevent double-bookings for the same room
and dates. The guest's initials are displayed in the reservation
bar. By moving the cursor over the reservation, the full
guest's name appears.
To change the reservation, simply click on the reservation
bar. The reservation manager displays reservation information
which can be changed, the guest information and the related
invoice. From here, confirm the reservation, send a confirmation
letter, check the guest in or out, update the invoice
or the let the system update it for you automatically.